Warranties

Hardwood Flooring Warranties

Mirage Hardwood Warranties

Boa-Franc, G.P offers the present warranty program on all prefinished Mirage flooring purchased after January 1st, 2015 and installed and maintained in accordance with the manufacturer’s guidelines. For all Mirage floors purchased before this date, the previous warranty applies. Through this program, Boa-Franc guarantees the original purchaser that every category of prefinished Mirage hardwood floors respects Mirage and industry standards. This warranty program applies solely to residential and commercial installation, excluding heavy commercial use. This warranty cannot be transferred to any subsequent buyer.

Register your Mirage floor for Warranty here
http://www.miragefloors.com/ENG/warranty-hardwood.php

Download the Warranty Certificate here
http://www.miragefloors.com/pdf/garantie-residentiel-EN.pdf

Kentwood Hardwood Warranties

For Kentwood products with polyurethane finish click here.
https://kentwoodfloors.com/sites/default/files/literature/TKCGenWtty.pdf

For Kentwood products with UV-cured Oil finish click here.
https://kentwoodfloors.com/sites/default/files/literature/TKC-Wtty-UVOil.pdf

For Kentwood products with Natural Oil finish click here.
https://kentwoodfloors.com/sites/default/files/literature/TKC-Wtty-NaturalOil.pdf

TORLYS Hardwood Warranties

Please complete and submit the form linked below to register your warranty. If you have any questions, please feel free to call us toll-free at 1-800-461-2573. Our Customer Service Center is open Monday through Friday, 9:00 a.m. to 6:00 p.m. EST. The TORLYS Warranty Registration Program is only valid for products bought and installed in Canada.

Register your TORLYS floor for Warranty here
http://www.torlys.com/residential/customer-care/warranty

Antique Impressions/Creaive At Home Warranties

Throughout the entire manufacturing process, every piece of Antique Impressions flooring is inspected under the strictest quality control standards. Creative At Home Inc. warrants Antique Impressions Hardwood Flooring to the original purchaser in the original manufactured/purchased condition, to be free from milling defects and delamination for the lifetime of the floor. Any damage due to improper transportation, storage, handling, installation, job site conditions or any other cause, is not covered by this warranty. As per industry standards, Creative At Home Inc. reserves the right for a 5% defect allowance, which is not covered under this warranty. During preparation and installation of the floor all installations must adhere to the instructions and information found in the Antique Impressions Installation Instructions document. Installations over radiant floor heating also require the purchaser to complete the Antique Impressions Radiant Floor Installations Homeowner Responsibility Form prior to installation and submit it to warranty@creativeathome.com to validate the warranty

Download the complete warranty document here.
http://www.creativeathome.com/uploads/pdf/en/general/Warranty%20Information.pdf

TORLYS Laminate, Leather and Evertile Warranties

Please complete and submit the form linked below to register your warranty. If you have any questions, please feel free to call us toll-free at 1-800-461-2573. Our Customer Service Center is open Monday through Friday, 9:00 a.m. to 6:00 p.m. EST. The TORLYS Warranty Registration Program is only valid for products bought and installed in Canada.

Register your TORLYS floor for Warranty here
http://www.torlys.com/residential/customer-care/warranty

 Additional warranty information documents can be downloaded here.
http://www.torlys.com/residential/customer-care/warranty