Maintenance and Care

Proper maintenance is essential to keep your products looking their best. Below are some guidelines that are recommended. For specific product directions, take a look at the manufacturers website.


Hardwood

• Sweep or vacuum regularly so abrasive dirt won’t scratch the finish.

• Clean as required, following the directions on the manufacturer approved cleaner.

• Wipe up any spilled liquid quickly from your floor.

• Do not use a wet mop that can leave excess water behind.

• Never use floor wax, oil-based detergent, or any other household cleaner on your floor. These products can damage the finish and leave a greasy film that makes your floor slippery, difficult to maintain, and impossible to refinish without deep sanding and complete re-varnishing.

• Watch out for high heels and some kinds of sports footwear, particularly if they’re worn or damaged. Only water and sand are worse enemies of hardwood floors than high heel shoes. In fact, high heels can damage any floor covering-even cement.

• Invest in high-quality floor mats for an extra layer of protection. Place the mats at entrances and exits to collect and trap corrosive substances that can be tracked in, such as dirt, sand, oil, grit, asphalt, and even driveway sealer. 

• Place felt floor-protector pads on furniture feet and protect your floor from hard castors on movable furniture. 

• Never push, pull, or drag furniture across your floor floors. Always lift and carry. 

• Maintain humidity levels between 40 and 50%, for your own health as well as for the protection of your floor and wooden furniture.

• Avoid exposing your floor to sunlight and intense artificial light, which can cause wood to change colour. This is a completely normal and natural phenomenon. The lighter the wood, the more pronounced the change will be.

• Move your carpets and furniture occasionally and use a minimum number of light sources to keep colour changes uniform. Note: colour change is not caused by the yellowing of the finish; it is a natural change of the wood’s colour.

• For hardwood floors laid over a subfloor with a radiant heating system, do not raise or lower the temperature by more than 2.8°C (5°F) per day when turning the system on or off.